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iPhone Touch Screen Not Working

iphone touch screen not working

Your iPhone's touch screen is giving you a hard time, huh? Don't worry; you're not alone. Many iPhone users have faced this issue at some point. But fear not, because in this guide, we'll dive into common causes, troubleshooting steps, DIY fixes, and prevention tips to help you get your touch screen back in action!

Common Causes

Software Issues

Sometimes, it's not your hardware but the software that's causing the hiccup. Updates gone wrong or glitchy apps can mess with your touch screen's functionality.

Physical Damage

Dropped your phone one too many times? Physical damage, like cracks or dents, can interfere with the touch screen's responsiveness.

Water Damage

Did your iPhone take an unexpected swim? Water damage is a notorious culprit for touch screen malfunctions.

iPhone Touch Screen Sensitivity

Adjusting the touch screen sensitivity settings can sometimes make a world of difference, especially if you're wearing gloves or using a screen protector.


When in doubt, troubleshoot! Here are some steps you can take to troubleshoot your unresponsive touch screen:

Restart Your iPhone

Ah, the classic fix. Sometimes, all your iPhone needs is a good ol' restart to shake off those glitches.

Clean the Touch Screen

A dirty screen can lead to unresponsiveness. Grab a microfiber cloth and gently wipe away any smudges or grime.

Update iOS Software

Keeping your iOS software up-to-date ensures that you have the latest bug fixes and optimizations, which could resolve touch screen issues.

Reset All Settings

If all else fails, you can try resetting all settings on your iPhone. Just be sure to back up your data first, as this will erase all customized settings.

Seeking Professional Help

If DIY fixes aren't cutting it, it might be time to seek professional help:

Visit an Apple Store

If your iPhone is under warranty, schedule an appointment or drop by your nearest Apple Store for expert assistance.

Contact Mac.Infinity

iPhone is out of warranty coverage? No problem! Mac.Infinity offers service and repair for Apple and Mac devices in Singapore, with a host of benefits.

Prevention Tips

They say an ounce of prevention is worth a pound of cure. Here are some tips to keep your touch screen in tip-top shape:

Use a Screen Protector

Invest in a quality screen protector to shield your touch screen from scratches and minor impacts. Check out our past articles on Choosing the perfect iPhone Screen Protector.

Avoid Extreme Temperatures

Extreme heat or cold can wreak havoc on electronic devices, including your iPhone. Avoid exposing it to temperature extremes whenever possible.


Q: How can I prevent my iPhone screen from not working?

A: Using a screen protector and avoiding extreme temperatures can help prevent touch screen issues.

Q: Is it possible to fix the touch screen myself?

A: It depends on the issue. Some DIY fixes are possible, but for more serious hardware problems, it's best to seek professional help.

Q: What should I do if my iPhone screen is unresponsive?

A: Try restarting your iPhone, cleaning the touch screen, and updating the iOS software. If the issue persists, consider seeking professional assistance.

Q: How long does it take to fix an iPhone touch screen?

A: Mac.Infinity offers express repair services, and the time depends on the issue. Most common repairs are completed within a few hours.

Q: Will Apple replace my iPhone screen for free?

A: If your iPhone is still under warranty or covered by AppleCare+, you may be eligible for a free screen replacement. Otherwise, there may be a fee for repairs.

Q: How do I schedule a repair appointment at MacInfnity?

Visit our website at or call our helpline 91691257 to schedule an appointment. Walk-ins are also welcome!

Mac.Infinity Apple Repair Store Locations in Singapore

Conveniently located in Funan Mall Level 3 Unit 24, our Apple repair services are accessible to you every day from 11 am to 8 pm. Drop by, and let our experts take care of your Apple device with the precision and care it deserves.

When it comes to Apple product repairs, Mac.Infinity stands out as your trusted partner, combining expertise, convenience, and quality for an unparalleled customer experience. Choose Mac.Infinity for top-notch Apple repairs that exceed expectations.

Image by benzoix on Freepik

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