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Mac.Infinity Repair Warranty Policy

Whats is covered under your warranty after repair

Mac Infinity Warranty policy (2).jpg
Mac.Infinity Certified Product
Limited Warranty Terms and Conditions
Warranty Claim Form

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The Mac.Infinity Certified Product limited warranty is applicable only in Mac.Infinity store and is applicable only if the device is hand in together with a purchase document that was issued during the initial purchase of the device.

Mac.Infinity provides Mac.Infinity Certified devices sold with a 30 days limited warranty from the sell date of the device.

This warranty does not cover physical damage, for example dents, cracks, water damage and wear and tear.

The warranty is applicable only if the device is handed in together with the sales invoice. Warranty work is carried out only in Mac.Infinity stores.

Warranty covers the repair of any defects, unless they are mentioned below.

The warranty does not cover (a) consumables, for example, batteries or protection layers that obviously wear down over time, unless the fault was caused by material or production defects; (b) cosmetic damages, including scratches, dents and damaged plastic parts of ports; (c) damages that are caused due to the device’s use with other products; (d) damages caused by accident, misuse, incorrect use, liquids, fire, earthquake or other external reason; (e) damages caused by the use of the product without following the manufacturer's manual, technical data or other instructions regarding the product; (f) damages caused by servicing (including version updates and extensions); (g) the products whose function or capacity have been modified without the written consent of manufacturer; (h) defects caused by usual wear and tear or product’s usual ageing; (i) defects if any of the product's serial number has been removed or defaced; (j) situations where the product has been stolen or Mac.Infinity or product manufacturer has received information from an executive body and has reason to believe that the product has been stolen.

Mac.Infinity is not liable for interferences and defects caused by the use of this product. Mac.Infinity is not liable for damages related to your business, loss of profit, data or opportunities.

Before sending the product to warranty service, make a backup copy of the data in the device’s storage medium, remove any personal data and disable all passwords. The content of the device’s storage medium may be deleted during service works, the storage medium may be replaced and/or formatted.

If you submit a valid claim under this warranty, Mac.Infinity performs the following at its discretion:

(1) repairs the device, using new or previously used parts that are on par with new ones when it comes to functioning and reliability; or

(2) replaces the device with a device whose functions are at least on par with the device and comprises new and/or previously used parts that are on par with new ones when it comes to functioning and reliability; or

(3) returns the purchase price, provided that the device is return to Mac.Infinity.

Replacement products or parts or repaired products will continue to have the original Mac.Infinity warranty or a 30-day (thirty-day) warranty beginning with the date of the replacement or repair, whichever is the longest.

When purchasing, the Customer confirms that they understand Mac.Infinity warranty terms and conditions and agree to them.

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