Question 1

How do I find my MacBook device model number?

Accepted Answer

You may refer to the rear housing for model no, usually start with A with 4 digit number etc A1398.

Question 2

Do you charge for diagnosis?

Accepted Answer

At mac infinity, We offer FREE Diagnosis for all your devices when it encounters any problem. If you face any problems with your Macbook, iMac, iPad or iPhone, feel free to contact our certified experts for a solution or walk in our store for a quick free diagnosis.

Question 3

What part do you use?

Accepted Answer

At Mac Infinity, we use the highest grade oem part or apple refurbished parts with warranty provided for both repair or replacement parts.

Question 4

How long does it takes to fix my device?

Accepted Answer

At Mac Infinity, most of the device fix on the spot within 1-2 hrs. Motherboard level 3 repair takes up to 3 days( Verifie issue, repair, testing). We do provide xpress repair or urgent fix within 24 hour at 50 dollar extra charges for serious motherboard or water damaged issue.

Question 5

What if cannot fix my mac?

Accepted Answer

If we are unable to fix your device ,we will not charge you any cent.

Question 6

How long is the warranty after repair?

Accepted Answer

We provided warranty  1. iPhone motherboard 1 month warranty. 2.iPhone ,iPad parts replacement 3 motnths warranty 3.MacBook,iMac motherboard 3 months warranty. 4.MacBook Battery 6 months warranty 5.MacBook,iMac spare parts replacement 3 months warranty. 6.Service and data recovery no warranty covered, as it is one time service.

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