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iPhone Won't Turn On or Charge: What to Do?

iphone won't turn on

If you are facing the frustrating situation where your beloved iPhone refuses to turn on or charge, don't panic just yet! There could be several reasons behind this issue, ranging from minor software glitches to more serious hardware malfunctions. In this guide, we'll explore the common causes of why your iPhone won't turn on or charge and provide you with practical solutions to get your device up and running again.

Common Reasons Why Your iPhone Won't Turn On or Charge:

Dead Battery

One of the most common culprits behind a non-responsive iPhone is a depleted battery. If your device hasn't been charged for a while or has been used extensively, it's possible that the battery has run out of juice.

Software Glitch

Sometimes, your iPhone may refuse to turn on due to a software glitch. This could happen after a recent software update or if your device has frozen while performing a task.

Hardware Issues

Physical damage or malfunctioning hardware components can also prevent your iPhone from turning on or charging. This may include issues with the charging port, battery, or other internal components.

Troubleshooting Steps:

Check the Charger and Cable

First things first, make sure that your charger and lightning cable are in good condition. Sometimes, a faulty charger or damaged cable can prevent your iPhone from charging properly.

Force Restart Your iPhone

Performing a force restart can help resolve minor software glitches that may be causing your iPhone to malfunction. The method for force restarting varies depending on your iPhone model, check out Apple Support webpage on the specific instructions for your device.

Charge Your iPhone Correctly

Ensure that you're charging your iPhone using a genuine Apple charger and cable. Avoid using third-party accessories, as they may not be compatible with your device or could cause damage.

Inspect for Physical Damage

Carefully examine your iPhone for any signs of physical damage, such as cracks, dents, or water exposure. If you notice any damage, it's possible that it's causing the issue with your device's functionality.

Advanced Solutions:

Battery Replacement

If the problem persists even after trying all the troubleshooting steps, it's possible that your iPhone's battery needs to be replaced. If your iPhone is under warranty, schedule an appointment or drop by your nearest Apple Store for expert assistance.

iPhone is out of warranty coverage? No problem! Approach Mac.Infinity who offers professional service and repair for Apple iPhone and Mac computer in Singapore.

Where to Seek Professional Help

At Mac.Infinity, our team of trained and experienced technicians are ready to diagnose and address any iPhone and Mac issues you might encounter.

We offer service and repair for Apple and Mac devices in Singapore, with a host of benefits:

  • Service at Your Convenience: Walk-in to our conveniently located retail store at Funan Mall Level 3 unit 24, or you can make an appointment for our on-site service.

  • Assured Warranty on Repairs: Rest easy with our warranty coverage on all repairs.

  • Usage of High-Quality Parts: We use only top-notch parts for replacements.

  • Trained Professionals and Well-Equipped Repair Centre: Our skilled technicians ensure quality service.

You can have complete peace of mind, knowing your device is in capable hands. Choose Mac.Infinity for reliable, fast, and expert Apple and Mac repair in Singapore.

Mac.Infinity offers expert Apple iPhone and Mac repair services that are both reliable and affordable. With skilled technicians, genuine parts, and a commitment to quality, we are your go-to destination for Apple service and repairs.


Dealing with an iPhone that won't turn on or charge can be frustrating, but don't lose hope. By following the troubleshooting steps outlined in this guide, you can diagnose and resolve the issue in no time. Remember to stay patient and methodical, and don't hesitate to seek professional assistance if needed. With the right approach, you'll have your iPhone back up and running in no time!


1. How do I know if my iPhone's battery is dead?

If your iPhone won't turn on or respond to charging attempts, it's possible that the battery is dead. Try connecting it to a charger and waiting for a few minutes to see if it shows any signs of life.

2. Can I replace my iPhone's battery myself?

While it's technically possible to replace an iPhone battery yourself, it's not recommended unless you have experience with electronics repair. Mishandling the battery can lead to further damage or even injury, so it's best to leave it to the professionals.

3. Will Apple replace my iPhone if it won't turn on?

If your iPhone is still under warranty or covered by AppleCare+, Apple may offer to replace it free of charge if it's determined to be a hardware issue. However, if the device has suffered accidental damage or is out of warranty, you may need to pay for a replacement.

4. How can I prevent my iPhone from encountering this issue in the future?

To minimize the risk of your iPhone not turning on or charging, make sure to keep it updated with the latest software, avoid using unauthorized accessories, and handle it with care to prevent physical damage. Regularly backing up your data can also help mitigate the impact of any potential issues.


Image by tirachardz on Freepik

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