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Mac.Infinity Service FAQ
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How do I find my MacBook device model number?You may refer to the rear housing for model no, usually start with A with 4 digit number etc A1398.
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Do you charge for diagnosis?At mac infinity, We offer FREE Diagnosis for all your devices when it encounters any problem. If you face any problems with your Macbook, iMac, iPad or iPhone, feel free to contact our certified experts for a solution or walk in our store for a quick free diagnosis.
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What part do you use?At Mac Infinity, we use the highest grade oem part or apple refurbished parts with warranty provided for both repair or replacement parts.
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How long does it take to fix my device?At Mac Infinity, most devices are fixed on the spot within 1-2 hours. Motherboard level 3 repairs take up to 3 days (verification, repair, testing). We also offer express repair or urgent fixes within 24 hours for an additional $50 for serious motherboard or water damage issues.
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What if cannot fix my mac?If we are unable to fix your device ,we will not charge you any cent.
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How long is the warranty after repair?We provided warranty 1. iPhone motherboard 1 month warranty. 2.iPhone ,iPad parts replacement 3 motnths warranty 3.MacBook,iMac motherboard 3 months warranty. 4.MacBook Battery 6 months warranty 5.MacBook,iMac spare parts replacement 3 months warranty. 6.Service and data recovery no warranty covered, as it is one time service.
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How much does it cost repair ?Please us the device model no, and tell us the faulty device issue. We will provide a estimate or fixed price.
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