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How to Choose the Best Apple iPhone Repair Shop in Singapore

Updated: Oct 17



The Apple iPhone has become part of our daily lives, and when an iPhone breaks or fails, many users have no idea which iPhone repair service to go to.

There are so many places in Singapore; however, not all shops are created as well as such. So, how can you pick the right repair shop if your device has a cracked screen, faulty battery or water damage, and it must be fixed quickly and correctly? This guide will help you determine where to get your Apple iPhone repaired in Singapore.


1. Check for Apple Certification


The first thing you want to check is to see if they are Apple-certified. Apple Authorised Service Centres (AASP) have access to Apple's genuine parts, tools and diagnostic software. That means once you repair your iPhone, you know they will repair it to the same standards as Apple technicians. 


Non-certified shops may offer lower prices, but they often use aftermarket parts that can cause issues down the line, such as poor battery life or reduced iPhone screen sensitivity. While it may be tempting, getting your iPhone repaired at an Apple-certified shop is best because you know you are getting quality repairs AND a quality repair at a cost that will not void your warranty, especially if you have a newer model.


2. Assess the Repair Shop’s Reputation


Before passing on your mobile phone or MacBook, make sure you check on a shop’s reputation. You can see what people post about their experiences online (on Google, social media, local forums), so look at online reviews. You want to pay close attention to reviews about the shop’s expertise in dealing with Apple products, service speed, and work quality.

Plus, you can seek the opinion of friends or colleagues on what’s best for you. If a shop has a good reputation in the community, then there should be a good probability that it will provide reliable service. You need to look for shops known for being honest, transparent about costs and good with the customers.


3. Ensure They Use Genuine Apple Parts


The biggest point is that to ensure your iPhone works and lasts, it’s really important to use actual Apple parts. For the sake of cutting down costs, some repair shops use third-party parts. These are cheaper, but often with performance trade-offs. They can be cheaper, but usually performance suffers, with screens that aren’t so responsive or iPhone cameras that can’t even be used.


If you are looking for an Apple repair shop, try to ask the following: Are they using original Apple Parts and do they offer a warranty? It may sound like an extra step, but it can help prevent those extra problems and ensure your device works after the repair is done.


4. Check for Warranty on Repairs


If your repair shop is reputable — i.e., still in business and before its prime — then the repair should have a warranty. It shows that they’re confident in the work, and if something goes wrong after the repair, you’re protected. Depending on the type of repair, a good repair shop usually offers a warranty period of 3 to 12 months.

Before agreeing to any service, determine the warranty on the parts and labour. Ensure the warranty will pay for things like bad parts or faulty repairs. That way, you won’t pay extra if you have trouble within a few hours of your repair.


5. Compare Repair Costs


The cost is always pretty straightforward when looking for an iPhone repair service. The repair cost in Singapore varies greatly between the service provider and the type of repair. When it comes to paying slightly more for peace of mind and quality of mind, Apple Authorised Service Centres aren't the worst thing in the world.

Watch out for shops that offer repairs much cheaper. That could mean they’re using low-quality parts or short-cutting the repair process. A good place to start is to look for an online shop with transparent pricing and no hidden fees.


6. Consider Repair Turnaround Time


If you need your iPhone for work or personal use frequently, speed of repair will be a high priority. In Singapore, some shops provide same-day or even one-hour repairs for problems such as screen replacement or battery changes. But it may take longer if the problem is more complicated, like water damage.

When choosing a repair shop, ensure they offer expedited services and know how long it takes to repair. Speed is important, but a balance should be sought between speed and quality; quick fixes are convenient, but rushing a repair to a complex machine can cause further problems.


7. Look for Convenient Locations and Extra Services


Finally, take into account the location of the repair shop. Select a shop near your place of stay, at work or a transport centre. You might want to check how many iPhone repair shops in Singapore branches are there if you can find one nearby.

You also would want to check with shops that offer additional services such as free diagnostics, pickup and drop-off, or loaner phones while your device is being repaired. This makes the repair process much easier, especially when you are busy and can’t jog down to your local shop in person.


Final Thoughts


Although the information listed above may seem daunting, you don't have to worry if you want to choose the right Apple iPhone repair shop in Singapore.  If you're looking for a dependable and efficient Apple repair in Singapore, look no further than Mac Infinity Singapore

With expertly trained technicians, genuine Apple parts, and a commitment to excellence, Mac Infinity ensures your device gets the care it deserves. Visit our website today or contact us so we can assist with all your Apple repair needs.


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