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Mac Care 101: MacBook Troubleshooting Methods You Should Try


Macs and MacBooks are tools we use in our everyday lives. They help us get work done, stream shows, download music, store music and photos, and more.

Unfortunately, Macs are also prone to a myriad of computer issues, such as freezing, crashing, running slowly, or not running at all. Sometimes, they happen at the worst possible time!

Because the average American home owns more than two Apple products, MacBook troubleshooting is vital. As such, knowing how to troubleshoot your Apple Macs and MacBooks may come in handy.

Try the Safe Mode

Safe mode aids in troubleshooting. In Safe Mode, your Mac can safely disable startup apps and objects, and run a system testing that may uncover problems and provide solutions.

If the MacBook's display is blank, but the starting sounds are fine, the problem could be hardware-related. Replace the MacBook screen if the problem is hardware-related.

Try Running the Disk Utility

Disk Utility on a MacBook performs a variety of tasks, such as recognising and resolving internal issues.

During this operation, the software will look for computer system faults. The application will notify you and offer to resolve any faults it discovers. When you click Fix Disk, the machine will attempt to repair itself.

If no permissions issues are detected, repair them. The machine should then be rebooted normally.

Try Clearing Browser Caches

Every website we visit saves browser data. Authentication and location services supplement cache. This may cause your computer to run slower. Unfortunately, caches like the Safari cache, may have a buildup of backlogs that may go unnoticed by users.

Launch Safari to clear its cache. To clear all cache, click Safari and Clear History in the upper-left corner.

Try Removing the Cache Directory

Cache isn't just for website browsers like Safari. The vast majority of software has caches that need to be removed to make room on your Mac and prevent data corruption and slow performances.

You can delete cache material but not library items. After this, restart your Apple computer, empty the trash, and see how your Mac performs.

Try Resetting the PRAM/NVRAM

Reset the PRAM/NVRAM if a question mark appears briefly when the MacBook is turned on or on the hard drive symbol. Each MacBook has the same memory region. PowerPC MacBooks use PRAM, whereas Intel MacBooks use NVRAM.

To reset the computer, turn it off. After turning on the device, press Option + Command + P + R. Hold for 20 to 30 seconds. The computer restarts itself as you press the keys. Then, release the keys when the second starting chime or the Apple logo appears.

Try Running a Apple Hardware Test

Apple Hardware Tests, previously known as Apple Diagnostics, is a way for the system to test and verify for errors. If something goes wrong, reference codes and computer repair solutions will emerge.

Before you begin testing, turn off your computer. To restart, press and hold the D key on the keyboard.

Afterwards, connect your MacBook to the internet and try again if pressing it repeatedly yields no results. Then, try Option+D to run online diagnostics.

Try Resetting the System Management Controller

Resetting the System Management Controller removes bugs. Similar to MacBooks. Resetting the system necessitates the use of a linked MacBook. While holding down Shift, Option, and Control, press the power button. This method is much easier with assistance.

Try Updating Apps and Software

Many Mac users often put off software and app updates, but this should not be overlooked. After all, a new software update may just be able to restore your MacBook.

To see if you have the most recent operating system, click the Apple logo in the upper-left corner. This Mac gives information about the computer. The Software Update button is visible on the Overview page.

When you click it, a new screen will appear, indicating whether you need an update or are running the most recent version.


While you have the option to leave Mac problems to the professionals, know that these suggestions might be helpful for your Mac issues. If the problem remains despite troubleshooting, consult a specialist about your MacBook to get it up and running again!

Are you looking for a reliable MacBook repair service? Mac.Infinity is here to help you with your Apple products, no matter the issue. Book an appointment with us today!

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