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Troubleshooting Common iPhone Screen Problems

  • Writer: Mac Infinity
    Mac Infinity
  • Jun 16
  • 4 min read

Updated: 6 days ago

The iPhone's screen is often the first thing we notice when we use our devices. Whether it's a cracked display or an unresponsive touch, screen issues can be frustrating. In this blog post, we will explore several common iPhone screen problems, detail how to troubleshoot them, and provide tips for getting your device back in working order.


Understanding iPhone Screen Issues


iPhone screen problems can arise from a variety of factors, including physical damage, software glitches, or hardware malfunctions. Identifying the type of issue you are facing is the first step in troubleshooting. For example, is your screen completely unresponsive? Is it showing vertical lines? Or perhaps you have the infamous iPhone 13 Pro Max white screen? By narrowing down the symptoms, you can find a solution more effectively.


Close-up view of a cracked iPhone screen
Close-up view of a cracked iPhone screen

Common iPhone Screen Problems


1. Cracked Screen


One of the most prevalent issues with iPhones is a cracked screen. Accidental drops or bumps can result in a shattered display. While this does not always impede functionality, the aesthetic damage can be quite alarming. Here’s how to deal with it:


  • Immediate Action: If you have a cracked screen, cover it with a screen protector to prevent further damage and avoid cuts.

  • Replacement Options: Look into professional repair services or consider Apple’s repair program. Depending on your model, getting a screen replacement can be more cost-effective than buying a new phone.


High angle view of an iPhone on a desk with a cracked screen
High angle view of an iPhone on a desk with a cracked screen

2. Unresponsive Touch Screen


When your iPhone’s screen doesn’t respond to touch input, it can feel like a nightmare. This could be due to software issues or hardware problems. Here’s how to troubleshoot:


  • Force Restart: Try performing a force restart. For most iPhones, press and quickly release the Volume Up button, then the Volume Down button, and finally, press and hold the Side button until the Apple logo appears.

  • Software Update: Ensure your iPhone's operating system is up-to-date. Go to Settings - General - Software Update. Sometimes, bugs in older versions can cause touch screen issues.


3. Flickering or Distorted Display


A flickering or distorted display can occur due to software glitches or hardware failures.


  • Check for External Influences: Sometimes, magnetic cases or accessories can cause display issues. Remove any additional accessories to see if the problem persists.

  • Reset All Settings: Go to Settings - General - Reset - Reset All Settings. This will restore default settings but keep your data intact.


4. Stuck Pixels or Dead Pixels


Stuck or dead pixels are frustrating display issues characterized by spots on the screen that do not change color. Here are ways to fix it:


  • Pixel Fixing Apps: There are several apps available that can help you “unstick” pixels. They typically work by flashing colors on the stuck pixel, prompting it to refresh.

  • Gentle Tapping: Sometimes, a gentle tap on the affected area can reactivate the pixels. Be cautious and don’t apply too much pressure.


5. White Screen of Death


The infamous white screen can bring your usage to a standstill. If your iPhone displays a solid white screen, it usually indicates a software crash or a serious hardware issue.


  • Force Restart: As mentioned earlier, a force restart can sometimes resolve this issue. Try this method first.

  • Recovery Mode: If the problem continues, you may need to restore your iPhone using recovery mode. Connect your iPhone to a computer and open iTunes. Follow the prompts to restore your device.


If you are facing an "iphone 13 pro max white screen", you may want to get professional help. Consider visiting this repair service for further assistance.


Eye-level view of an iPhone showing a white screen
Eye-level view of an iPhone showing a white screen

When to Seek Professional Help


Sometimes, the best course of action is to consult a professional. If you’ve tried the troubleshooting tips and your screen issues persist, it’s time to assess your next steps:


  • Warranty or AppleCare: Check whether your device is still under warranty or if you have AppleCare. Service under warranty or AppleCare can save you money on repairs.

  • Authorized Repair Shops: If you're seeking an economical option, consider visiting an authorized repair shop. Look up reviews and ask for quotes before making a decision.


Preventive Measures for Future Protection


While troubleshooting existing screen issues is essential, preventing future problems is equally important. Here are steps to consider:


  • Use Screen Protectors: Invest in high-quality screen protectors to prevent scratches and cracks.

  • Use a Durable Case: A sturdy case can absorb impacts from drops, reducing the likelihood of screen damage.

  • Avoid Extreme Temperatures: Exposure to extreme heat or cold can distort your screen or cause hardware malfunctions. Try to keep your device at room temperature.


Final Thoughts on iPhone Screen Problems


Dealing with screen problems on your iPhone can be stressful, but understanding how to troubleshoot common issues helps. From cracked screens to the infamous white screen, being proactive can keep your device functional. Remember to take preventative measures to protect your phone. If all else fails, seeking professional help is often the best option. By being informed and prepared, you can extend the life of your iPhone and enjoy its features without hassle.


Why Choose Mac Infinity?


  • Expert Technicians:  Our team comprises experienced professionals who excel in handling intricate repairs and replacements for Apple products.

  • Quality Assurance:  We use only original grade parts and adhere to industry best practices to ensure the highest quality service.

  • Customer Satisfaction:  Your satisfaction is our priority, and we strive to exceed your expectations with every repair or replacement service.

  • Student Discount : We offer students discount for any devices repair at Mac Infinity

  • Warranty coverage: Mac Infinity cover up to 6 months warranty for your device


Visit us Mac Infinity at :


Millenia Walk  (Main)

9 Raffles Boulevard ,Millenia Walk #01-81 ,

Singapore 039596   

Phone: 9169 1257    Tel:6333 9721

​​Opening Hour

Monday - Sunday

11:00-20:00



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1 Comment


white_screenvip
Oct 27

Strong illumination makes it effortless to spot dust and smudges across your display surface. Activating a full-screen white background enhances visibility while cleaning, ensuring every corner of the monitor is clear and streak-free without leaving unnoticed marks or residue.

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