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Why My iPhone Won't Turn On

iphone won't turn on

Is your iPhone refusing to come to life, leaving you in a state of perplexity? We understand the frustration that can accompany a non-responsive device, and in this comprehensive guide, we'll unravel the mysteries behind this issue and guide you through the steps to revive your iPhone. Whether you're an iPhone aficionado or a tech novice, our troubleshooting tips will help you get your device back on track.

How to Turn On Your iPhone

Before we dive into the troubleshooting process, it's crucial to ensure you're turning on your iPhone correctly. The method may vary depending on your iPhone model, so follow these simple instructions to rule out any confusion:

iPhones with a Home and Side button:

  • Press and hold the Side button until the Apple logo appears on the screen.

iPhones with a Home and Top button:

  • Press and hold the Top button until the Apple logo is displayed on the screen.

iPhones without a Home button but with a Side button:

  • Press and hold the Side button for a few seconds and release it when the Apple logo becomes visible.

Now that we're certain you're turning on your iPhone correctly, let's proceed to diagnose the issue and resolve it.

1. Check for Software Glitches

Your iPhone may sometimes encounter a software glitch that prevents it from turning on when you attempt to wake it up. To address this, try the following steps:

Force Restart Your iPhone

  1. Press and quickly release the Volume Up button.

  2. Press and quickly release the Volume Down button.

  3. Press and hold the Side button until the Apple logo appears on the screen.

If your iPhone successfully restarts, the issue is likely resolved. An occasional software glitch can cause this problem. However, if your iPhone frequently refuses to turn on, it may indicate a problematic app or corrupted data. In this case, consider resetting your device to factory settings and reinstalling apps from the App Store to identify any troublesome applications.

2. Attempt to Charge Your iPhone

If your iPhone still remains unresponsive, it's possible that the battery is completely drained. To address this, follow these steps:

Charging Your iPhone

  1. Connect your iPhone to its charger and let it charge for an hour or two.

  2. If your phone doesn't respond, check for potential issues with the charging process.

Examine your iPhone's Lightning port to ensure it is free of lint or debris. Inspect the Lightning cable for any kinks, breaks, or frays. If necessary, replace the cable with a new one.

It's also essential to plug your phone directly into an AC adapter, rather than a computer's USB port, to eliminate potential USB port issues. If your phone wasn't charging due to a faulty USB port, this step should resolve the problem.

3. Troubleshoot Hardware Problems

If your iPhone still doesn't respond to a hard reset and charging attempts, it may indicate a hardware issue. Here are some potential hardware problems to consider:

Possible Hardware Issues

  1. Water Damage: If your iPhone has been exposed to water, it could lead to component failures.

  2. Drop Damage: Physical damage from a fall may have affected the screen or internal components.

  3. Component Failure: Although rare, manufacturing defects can cause an iPhone to malfunction.

To determine if there's any life left in your iPhone, follow these steps:

Test for Signs of Life

  1. Connect your iPhone to a Lightning cable and plug it into a computer.

  2. Start iTunes on the computer.

  3. Check if iTunes recognizes your phone; you should see the iPhone icon in the top left corner of the iTunes window.

If iTunes recognizes your iPhone, you can back up your data. Click the iPhone icon and navigate to the Summary tab on the left of the screen. In the Backups section, click "Back Up Now" to ensure you have a complete backup of your phone's apps and data. This backup will be useful for restoring your device after servicing or replacement.

If your iPhone doesn't show signs of life and you suspect a hardware issue, contact Apple for professional assistance.


In conclusion, a non-responsive iPhone can be a perplexing situation, but with the right troubleshooting steps, you can diagnose and potentially resolve the issue. Remember to check your device's charging, look for software glitches, and, if necessary, explore hardware-related problems. If all else fails, don't hesitate to reach out to Apple for expert support.

We hope this guide has been instrumental in reviving your iPhone. Your smartphone should be an asset, not a source of frustration. Get back to enjoying the full functionality of your device, and never let a non-responsive iPhone hinder your daily activities.

Seek Professional Help

If all else fails, consult Mac.Infinity. We can diagnose and repair more complex hardware issues. We are conveniently location at:

Funan Mall #03-24107 North Bridge Road,

Singapore 179105

Shop Tel : 9169 1257

Opening : 11Am to 8PM [included weekend & Public Holiday]

MRT: City Hall MRT Station - East West Line (EW13) or North South Line (NS25) Underground Pedestrian Link to Mall

Or contact us to arrange for hassle-free on-site service. You can have your Apple devices repaired without leaving your home or office.



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